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When should I apply?
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- We recommend that our potential tenants start looking for an apartment 30 to 45 days before their desired move-in date although we can definitely work with people who are trying to find an apartment in 1 week or even 1 day. We are aware of our upcoming vacancies within a month or two (and in some cases only days) before the lease expiration. For example, if you are looking for a May 1st lease, it may make sense to begin looking at the end of March or beginning of April. If you're in the area earlier, we would be happy to show you several apartments to give you an idea of various sizes, locations and price ranges.
- Not currently in Humboldt? That's not a problem. We can discuss what you're looking for and send you pictures, floor plans and descriptions until you are able to see the unit in person. If you can't make the trip before your move-in date, we can even help you rent an apartment sight unseen.
How do I pay for the app fee?
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- If you are able to visit our office, we accept cash, check, money order, or credit cards as method of payment. If you are not in the area, you can send us a check or money order, or to expedite the process, you can call us and pay over the phone with a credit card.
How long does the application process take?
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- As soon as we have all the necessary information and payment from you, the application process usually takes anywhere from a couple days up to a week. Completion of the application process is dependent on us hearing back from your rental references and verifying your employment, so if these are a factor for you, it could be helpful for you to notify past landlords and your current employer that we will be contacting them.
Do I need to view an apartment before I can apply?
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- Whether you apply first or view the apartment first is completely up to you. Either way is fine, as we are happy to set up showings for non-applicants, as well as accept applications from someone who has not viewed an apartment.
Will I need a cosigner?
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- This depends on a few factors; namely income, credit, and rental references. If you are lacking any of these, you will most likely need a cosigner. If you feel that you have a special circumstance or if you have further questions about this matter, please don't hesitate to give us a call at our office.
How do I secure a specific apartment?
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- Once you have submitted an application, you have the option of placing a unit on hold. This would be accomplished by filling out the Holding Agreement (which can be found under the "Online Forms" tab), and paying the $300 holding fee. The hold has to be in reference to a specific unit and one that is listed as available or coming available to rent on our rental list. The $300 holding fee will go toward the security deposit once your application is approved and the unit is ready. For more information regarding holding a unit, please refer to the Holding Agreement.
What are the financial requirements for renting an apartment?
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- We require that your income is twice the amount of the monthly rent. If you are a student and are receiving financial aid or financial help from parents, a cosigner would be required.
Are pets allowed?
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- We do not allow pets at our apartments.
Do you have furnished rentals?
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- All of our units are unfurnished.
Do you offer short term rentals?
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- Most of our units are leased for one year, however, we are flexible and can offer 6-month or month-to-month leases at a higher monthly rate.
What appliances are included in the apartments?
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- Each unit includes a heater(s)/water heater, oven/stove top and refrigerator.
Is parking available?
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- We do have parking available at our complexes on a first come first serve basis and there are no assigned parking spots. The Parkway and Woodridge complexes have parking by permit, and each apartment is issued one parking permit. Due to limited parking availability at these complexes, only one permit can be issued per unit, which also includes the 2-bedroom units.
How do I pay rent?
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- We accept rent in the form of cash, check, money order, and credit card*. Checks or money orders can be mailed to us (P.O. Box 37, Eureka, CA 95502), dropped off at one of the various drop box locations at our properties or office, or brought in directly to our office. We also accept credit cards and cash at our office location (960 S G St, Arcata CA 95521) . We ask that cash not be left in the drop boxes. We can also accept credit card payments over the phone.*There is a credit card fee between $10 and $30 depending on the amount of payment.
- We accept rent in the form of cash, check, money order, and credit card*. Checks or money orders can be mailed to us (P.O. Box 37, Eureka, CA 95502), dropped off at one of the various drop box locations at our properties or office, or brought in directly to our office. We also accept credit cards and cash at our office location (960 S G St, Arcata CA 95521) . We ask that cash not be left in the drop boxes. We can also accept credit card payments over the phone.
Who do I call for maintenance emergencies?
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- If the emergency is during our business hours, please call the office immediately. If it is after hours, please call our emergency cell phone number, (707) 822-1234 and leave a call back number. Remember that a maintenance issue is only considered an emergency if it is causing damage to the property (i.e. leaks, fire, etc.) or could potentially cause harm to you or your neighbors. Please use your best judgment and call 911 if necessary.
- If it's not an emergency, you can email a maintenance request here:
Fire Safety Preparedness
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- Check smoke alarm batteries once per month.
- If you have questions about your fire extinguisher, call our office.
- If your life is in danger, call 911!
Smoke alarm basics:
Fire extinguisher basics:
How do I set up a move-out inspection?
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- Scheduling a move-out inspection is not mandatory, however it can be a helpful step in the move-out process. If you would like to schedule a move-out inspection, (either the 2 week walk through or the final walk through) please call our office the day before the desired inspection and we can set that up for you. Please keep in mind that move-out inspections can only be scheduled Monday thru Friday, between 9:00 am and 4:00 pm.
What deductions can I expect from my security deposit?
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- Deductions from the security deposit depend on the condition of the unit and any unpaid rent. The deductions for cleaning and repairs vary based on the condition of your specific unit, although mandatory carpet cleaning does take place.
How much notice should I give?
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- At least a 30-day notice is required. If you know when you'll be moving out, feel free to let us know sooner than 30 days. In order to give notice, please fill out the "30-Day Notice" form, which can be found on the Online Forms page or you can stop by our office.
Where do I turn in my keys?
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- If your last day falls on a weekday during business hours, please come to our office and turn in your keys directly to us and fill out the move-out form. If you are unable to come to our office, please leave your keys in an envelope (clearly marked with your address and unit number) in one of the drop boxes, and please make sure to include your forwarding address if you haven't already notified us.
What happens if I break my lease?
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- The penalty for breaking a lease is $300. On top of this you are responsible for payment of rent through your lease end date or until we find a new tenant for the unit, whichever comes first. As soon as we know of someone breaking their lease, we do our best to immediately advertise the unit and get it re-rented. Keep in mind it is in the tenant's best interest to notify us as soon as they know the lease will be broken so we can start advertising.
Strombeck Properties
960 S. G St., Arcata, CA
Monday – Friday 9am - 12pm, 1pm - 5pm
Monday – Friday 9am - 12pm, 1pm - 5pm
